- Detail where websites do not meet usability best practices
- Evaluate content and use of plain language
- Make recommendations to improve usability
- Review site structures and propose new organizational schemes
- Draft and rewrite web content to adhere to best practices
- Write technical documents, including reports, user guides, presentations, proposals, training materials and articles for publication
- Support usability testing efforts of websites, mobile resources, mockups and wireframes by developing test plans, moderating and logging test sessions, analyzing data and writing research findings and recommendations reports.
- Support focus group research by logging sessions, analyzing data and writing results and recommendations reports.
Contact Edie Lee for more information.